Payment, Shipping & Returns
Payment Methods
-
We MAINLY accept payment via Paypal
-
Payment is expected within 7 days of purchase
-
We do not accept Credit cards and Cheques or Postal Orders at this stage.
Shipping Policy
-
The order will be handled within 1-3 working days after receipt of the payment.
-
The Import duties, taxes or other charges are not covered in the item price or shipping charges.
-
The International order will be shipped by air mail/parcel/E-express with tracking number via the Hong Kong Post Service.
-
The Hong Kong local order will be mainly handled via Hong Kong Post (Local Registered Mail/Packet) or SF express.
-
International buyers please contact us for a postage/shipping quote to your location if this is not in the list. However we reserved our rights not to send some countries due to the logistic problem.
-
The shipping period takes almost 7-20 business days for overseas customers but some other countries say Mexico, Italy, France, Russia and etc may take around 12-30 business days to arrive.
-
For return shipping cost, buyer should pay for the cost.
Return & Exchange Policy
-
For any exchange or refund, the product must be in its original condition, including the box and packaging.
-
Our return policy allows a 1 month money back guarantee period after receipt of the order.
-
The customer has to pay for the shipping cost about the return products for exchange or refund.